How it works

Open an available bike directly in the app, by scanning the QR code or by using your polygoCard.
Please note that you will not be able to rent a RegioRad neo by phone call.

Note that the time you take a break is counted as part of your journey time.

Make sure to return the bike properly at a RegioRad station.

Find the next free bike via the map in the app and rent it via QR code scan or the bike list. Then tap the handlebar display and press the red lock button on the lock to open it. Pull out the station rope if necessary.

Rent at an indoor station

Press the red lock button on the lock, then push down the lock lever and immediately press "YES" on the handlebar display.

If you want to end your break, press "End Pause?" in the app. There you will find the opening code. Enter the opening code on the handlebar display.

You can return bikes and pedelecs at any station and indoor station near your destination. Cargo pedelecs must be returned to their home station.

Close the lock by pressing the red button on the lock and pushing the lever all the way down. If necessary, insert the station cable into the lock.

Return to indoor station