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How it works

Download the RegioRadStuttgart app and register with your email, mobile phone number and credit card.

As an alternative to the app, you can rent a bike with the polygoCard.

Get the app

How the Pedelec neo works

  1. Rental

    Unlock an available bike directly via the app, by scanning the QR code, or using the polygoCard.

  2. Pause

    You can easily pause the Pedelec neo through the app. There's nothing you need to do on the bike itself. Please note that the time during your pause is counted as part of your journey time.

  3. Return via app

    Returning the bike also works through the app. The bike will lock itself automatically. Please make sure to properly park the Pedelec neo at a station.

A Pedelec neo stands against a wall.

How RegioRad neo works

Rental via app

Open an available bike directly in the app, by scanning the QR code or by using your polygoCard.
Please note that you will not be able to rent a RegioRad neo by phone call.

Pause

Note that the time you take a break is counted as part of your journey time.

Return

Make sure to return the bike properly at a RegioRad station.

How the conventional RegioRad works

Rental via app

Find the next free bike via the map in the app and rent it via QR code scan or the bike list. Then tap the handlebar display and press the red lock button on the lock to open it. Pull out the station rope if necessary.

Rent at an indoor station

Pause

Press the red lock button on the lock, then push down the lock lever and immediately press "YES" on the handlebar display.

If you want to end your break, press "End Pause?" in the app. There you will find the opening code. Enter the opening code on the handlebar display.

Return

You can return bikes and pedelecs at any station and indoor station near your destination. Cargo pedelecs must be returned to their home station.

Close the lock by pressing the red button on the lock and pushing the lever all the way down. If necessary, insert the station cable into the lock.

Return to indoor station